Frequently asked questions
Straight answers about what is in the guides, how delivery works and what to do if something goes wrong.
01About the course
What exactly is included?
Each title is a downloadable PDF guide made of modules in a fixed order, with worksheets and, in most titles, checklists and review prompts. The product page lists every module and exactly what is in the download. There are no video lessons, software or project files.
How long is the course?
Titles are self-paced and have no fixed duration or schedule. Each product page shows the number of modules; how long you take depends on how much of each exercise you complete.
What format is it? (Video, PDF, both?)
PDF only. Every title is delivered as a downloadable PDF guide.
Do I need any prior knowledge?
The Free Set and the Start-stage titles assume no prior motion design experience. Build and Integrate titles assume you can already create keyframes in animation software of your choice. Each product page shows its level.
How long do I have access?
Files you download stay on your own device. Where a specific access period applies to a product, it is stated on that product page. Details are in our Instant Access Policy.
Is this updated regularly?
Materials may be updated from time to time. Notable changes are listed on the Last Updates page. If you think you have an outdated copy, contact us with your order ID and we will check.
02The process
How do I access after purchase?
Once the payment provider confirms your payment, you normally receive a confirmation email with instructions for downloading your files. If nothing arrives, check your spam folder and see the Instant Access Policy for the steps to take.
Can I download the content?
Yes. The guides are PDF files that you download to your device. They are licensed for your personal, non-commercial use, so please do not share or redistribute them.
Is there a mobile app?
No. The PDFs open on any phone, tablet or computer with a PDF reader.
Can I watch offline?
There are no videos, but once the PDFs are downloaded you can read them and complete the worksheets offline. An internet connection is needed to purchase and to download.
03Results
How long to see results?
It depends on how often you practise, so we do not promise a timeline. The exercises are written as short, self-contained tasks so you can apply each idea straight away.
What if it doesn't work for me?
We cannot guarantee any particular outcome. The Free Set lets you judge the teaching style at no cost. If you are unsure about a purchase, contact us before you download; our Refund Policy explains what is eligible.
Do you offer support?
Yes, by email, for questions about access, delivery and orders. We do not currently offer one-to-one tutoring or feedback on your own animations.
Is there a community?
Not at the moment. The guides are designed for self-study.
04Technical
What if I have questions during the course?
Email us with the title name and the module you are working on, and we will reply during our work hours (Monday – Friday, 9:00–18:00 UTC).
Do you offer refunds?
Yes, under our Refund Policy. You may request a refund within 30 days of purchase if the digital materials have not been accessed or downloaded. Once files have been downloaded or opened, purchases are generally non-refundable except where the law requires otherwise. EU consumers may have additional statutory rights.
Is my payment secure?
Payments are processed by a third-party payment provider on its own payment page. We do not store your full card details.
Can I gift this course?
There is no dedicated gifting feature, and files are licensed to the buyer for personal use under our Terms. If you want to buy for someone else, contact us before purchasing and we will tell you what is possible.
05About the author
Who created this?
Sorlyqelvaxr is an independent publisher of motion design learning materials. The guides are written and edited by our team.
What are your credentials?
We would rather you judge the material than a list of titles. The Free Set is a complete sample, and every product page lists its modules and exercises in full. If you want to know more about who wrote a particular guide, ask us through the contact page.
Still have a question? Contact us.